Terms & Conditions
Clip n Hang is the trading name of John Harris Products
Internet payments are conducted through WorldPay (part of the Royal Bank of Scotland) a secure site. On completing a card transaction, the purchaser will receive an email confirmation of the order from our site and also from WorldPay.
We accept Credit/Debit cards issued by VISA - MASTERCARD - DELTA - SWITCH
We only accept orders to be delivered within mainland UK all payments in Sterling only.
We aim to despatch goods within 2 - 5 days.
CREDIT CARD SECURITY
Our website has a SSL Certificate which provides a secure encrypted communication between us and the browser you are using and is shown as a padlock. When placing an order, credit card details are encrypted using 128 bit encryption and only decrypted after reaching our computer. They are not held in clear text on any website.
If the purchaser has ordered an item in error and wishes to exchange for another product, the purchaser may return the item at own cost and enclose payment for any difference in cost plus postage cost to John Harris Products.
If the purchaser wishes to cancel their order, the purchaser should contact us as soon as possible, but within 7 days of order (or 7 days of receipt), by telephone: 01268 544003 or by sending an Email to: firstname.lastname@example.org You will need to provide a reason for cancelling the order.
If the goods have been sent to the purchaser. The purchaser at their own cost
We have a reputation for providing excellent service and customer care and are committed to maintaining the highest level of service at all times.
When placing an on line order with John Harris Products, we collect no credit / debit card details as these are processed exclusively on our behalf by Worldpay (Royal Bank of Scotland).
Contact information from the order form is used only to provide us with the mailing address for despatching goods